Goods may be exchanged or a credit note issued - please return within 7 days
Goods may be replaced - or a credit note issued - or a refund
Warranty is limited to 12 months for most items
We accept payments for Mailorder from most major credit/debit cards - other than American Express. We also accept contactless and Apple Pay
We will happily exchange products returned to us within 14 days of purchase. After this time, returns will not be accepted. Customers must enclose a photocopy of the original invoice or receipt received with the goods.
Important - Please read carefully:
All products returned back to us must be 100% unused and in perfect resalable condition. The following conditions must also be met:
Rackets must be received back totally unused, with no ball fluff or wear on the strings, no chips or scratches on the paintwork or bumper strip, and cellophane still on the handle.
Shoes must not have been used or played in, and must still have the original manufacturer’s tags attached. We also stipulate that shoes must be returned in their original box, which must also be in the condition in which it was received.
Clothing must be returned unused, must not have been washed, and must have the original tags attached.
The cost of return postage is the responsibility of the customer; but we do not make any charge for an exchange. If more exchanges are required regarding the same sale, further charges may apply. We are unable to refund return postage costs, but if an error has been made with the original despatch or if it is believed that the item is faulty, we ask that you contact us as soon as possible.
Returns must be sent to the following address:
Jim Hills Sports
We are Unable to open on Sundays & Bank Holidays due to Planning restrictions
Ways to Buy
1. Visit us
2. Call & Collect
1. Visit our Sports Warehouse in Coolham. 20% discount off most items.
2. Call and Collect - Phone us, reserve and pay for your item & collect at your convenience. 20% off most items.
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